Teneo Connect
Cloud phone and messaging for teams that move fast.
Manage business calling, SMS, video meetings, shared inboxes, document creation, lead uploads, and customer routing from one clean console.
AI-powered cloud communications
A simpler hub for customer conversations and team support.
Teneo Hub combines phone, messaging, meetings, AI writing, client files, lead organization, contact center workflows, and virtual voice agents so growing teams can serve customers without switching systems all day.
Live Queue
38 calls handled todayCustomer Mood
92% positive interactionsInteraction Stream
- SMS follow-up sent
- Agent joined voice call
- Ticket resolved remotely
AI Assistant
Drafted follow-up email, created client file, and routed billing questions to Sofia.Unified business software
One workspace for calls, emails, documents, leads, forms, and support.
Business Calling
Track who is calling, which employee owns the call, the number used, and the business details tied to the conversation.
Contact Center
Omnichannel queues, analytics, agent coaching, and service dashboards.
Webinars
Host polished online events with registration, engagement, and reporting.
Remote Support
Resolve device issues, manage endpoints, and support distributed teams.
Client Files
Create customer folders with notes, documents, lead history, and email records.
Lead Organizer
Capture lead name, last address, unit size, hotel name, and follow-up notes in one consistent lead record.
Business records
Templates for calls, leads, and customer profiles.
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Phone section
Business Calling Form
- Business Calling From
- Company or office making the call
- Name
- Caller or contact name
- Employee Name
- Assigned employee handling the call
- Phone Number Calling From
- Outbound or inbound phone number
- Business Info
- Business notes, address, service need, and next action
⇄
Leads section
Lead Detail Form
- Lead Name
- Primary prospect name
- Last Address
- Most recent known address
- Unit Size
- Room, unit, property, or service size
- Hotel Name
- Hotel or property connected to the lead
◉
Profiles section
Profile Template
- Name
- First name
- Last
- Last name
- Profile Notes
- Contact preferences, account notes, and relationship history
Practical AI tools
Create documents, write emails, organize leads, and handle calls with AI.
AI Receptionist
Answer, qualify, route, and summarize inbound calls around the clock.
AI Reporting
Spot sentiment, trends, queue pressure, and service gaps in real time.
Admin Assistant
Find settings, support articles, and recommended fixes from one prompt.
Document Creator
Draft proposals, service notes, contracts, intake summaries, and client updates.
Email Writer
Create, improve, send, and reply to customer emails with saved context.
Lead Assistant
Sort uploaded leads, remove duplicates, score prospects, and schedule outreach.
Main page assistant
A built-in assistant for forms, files, emails, leads, and calls.
T
Teneo Assistant
Ready to help with the next customer task.
Submit Forms
Fill, review, and submit customer forms with required fields checked before sending.
Create Client Files
Build organized client records with contact details, documents, notes, and next steps.
Reply to Emails
Read customer context, draft replies, adjust tone, and prepare follow-up messages.
Organize Uploaded Leads
Import spreadsheets, tag leads, detect duplicates, and prioritize outreach lists.
Virtual voice agents
One agent to receive calls. One agent to make calls.
Inbound agent
Receives calls
Answers incoming calls, verifies callers, captures needs, books appointments, and transfers urgent requests to the right person.
Outbound agent
Makes calls
Calls leads, confirms appointments, follows up on quotes, updates client files, and logs every conversation automatically.
Industry-ready workflows
Built for service teams across busy industries.
Automotive
Keep sales, service, and appointment calls moving.
Route calls to the right department, follow up by text, and track every customer touchpoint from inquiry to repair order.
Featured highlights
Fresh ideas for stronger customer experiences.
Webinar
Rework your customer experience for faster growth
Watch nowProduct update
Meet the new Teneo Hub AI Receptionist
Learn moreEbook
The 2026 guide to AI in everyday service teams
DownloadTrusted by teams that need reliable communications every day
Healthcare
Education
Retail
Finance
Public Sector
Simple plans
Start with the communication tools you need now.
Starter
Business phone, messaging, meetings, and basic reporting.
Growth
Contact center, AI writing, lead organization, voice agents, routing automation, and integrations.
Enterprise
Advanced compliance, endpoint support, analytics, and custom onboarding.
Grow with Teneo Hub